iPhone users have often complained about not receiving emails on their iPhones. Well, there can be many underlying causes for this issue. This can bring an evident gap in your business communication that can lead to many losses. If your business communication is hampering due to the “iCloud mail not working” issue, then you are at the right place. This blog covers all the resolutions that you need to take to sort out the “not receiving emails on iPhone” error.

Why Am I Not Receiving Emails on My iPhone?

Apple produces unmatchable devices with first-class software in the world, but there is no denial for the fact that iOS users face many glitches, one such is “my iPhone is not receiving emails.” The users generally stop receiving the email or do not get email notifications on their Apple devices. The primary reason for this can be a network connectivity issue or a system configuration problem. However, there are ways that surely give you positive results for iCloud emails not arriving on your iPhone issue.

Things To Keep In Mind

  • It is very important to have stable Internet connectivity. You won’t receive any emails if your iCloud server is not connected to a proper network.
  • Make sure that your device is updated. If your iOS software update is pending, then it can possibly hinder your iCloud server, which can lead to iCloud not receiving emails.
  • Check if there is any service outage. Your iCloud mail will not receive any email in case of any service outages.

Methods To Fix iCloud Mail Not Working On iPhone

Enable iCloud to Use Cellular Data

Many apps on our devices are not allowed to use cellular data because of our regular connectivity with wi-fi. The problem arises when your device does not have any wi-fi connectivity; in this case, you need to enable cellular data for all your restricted apps. So, make sure that your iCloud mail is enabled to use your cellular data.

To enable Mail to use cellular data, follow the steps given below:

  • Unlock your Apple device and go to Settings.
  • Click on the Cellular tab.
    Troubleshooting step for not getting emails on iPhone error
  • You can see a list of all the apps that are enabled to use cellular data. Move down and locate Mail.
    Troubleshooting step for not getting emails on iPhone error
  • Turn on the toggle button to enable the cellular data.
  • Turn on your mobile data, and you shall start receiving your emails on iCloud.

Network Reset

Many times, Network Settings can also be a cause of your “not getting emails on iPhone” problem. It is important that you ensure that your iPhone has a stable connection with the network. Look at the steps to re-establish a secure network connection to your device to avoid any technical problems.

  • Open the iPhone settings tab and go to the General section.
    Troubleshooting step for not getting emails on iPhone error
  • Click on Transfer or Reset iPhone on the General page.
    Troubleshooting step for not getting emails on iPhone error
  • On this new page, click on Reset.
  • Now, Select Reset Network Settings.
    Reset network setting
  • Once you complete these steps, connect your device to the wi-fi or cellular data to start receiving your emails.

Note: Your device will automatically remove all Bluetooth and wi-fi connections after a network reset. Therefore, you will have to pair it again.

Enable Mail In iCloud

It is important to note that your device will not receive any email on it until you allow iCloud to access your mail. You have to turn on an iCloud extension to start receiving your emails. To enable the iCloud extension to your mail, follow the steps stated below:

  • Unlock your iPhone and open the Settings App.
  • Click on your name on the Apple Id settings page.
    apple id
  • Select the iCloud tab.
  • You will see a list of device apps enabled to use iCloud. Locate Mail and turn on the toggle button to enable the setting.
  • Your mail will get enabled in iCloud after you complete the steps.

Check iCloud Server

iPhone server issues or outages can be a possible reason for your iCloud SMTP server not receiving any mail. If the iCloud server is shut down, you won’t be able to function on iCloud.

To check the server status, visit the Apple System Status page. It will show all the details about the errors, their reasons, and when they can be resolved.

You can also visit the down detector to know about the iCloud server status.

Enable Third-Party Email Service Provider

If you are a user of a third-party email services provider like Gmail, or Yahoo Mail, in that case, you have to allow the third-party service provider to your iCloud settings to start receiving emails on your iPhone.

We have written the steps below to turn on your third-party email service provider on iCloud

  • Go to iPhone settings.
  • Scroll down, locate Mail and click on it.
  • In the mail tab, click on the Account option.
  • Select the account for which you want to start receiving the emails. (If you have a Gmail account or yahoo account, choose accordingly)
  • Turn on Mail by switching the toggle button to the right. This will enable your mail to iCloud and you shall start receiving your emails hereafter.
    Mail on
  • And in case, you do not find your email service provider.
  • Click on Add Account.
    add account
  • You will see a list displaying third-party email service providers. Select your email provider.
    service providers
  • Fill in your email login details and save the information.
  • Your iCloud will add your email account and you will start receiving emails on your third-party service provider application.

iCloud Fetch New Data and Notification Reset

If your fetch new data settings are turned off, your iCloud will not receive any new emails. You need to enable push settings to receive emails and notifications. To reset this, follow the process written below:

  • Turn on your iPhone and open Settings.
  • Go to the Mail section.
  • Click on the Accounts options.
  • Locate Fetch New Data at the bottom of the account page.
    Fetch New Data
  • Switch the toggle button to the right to enable Push. Now, click on the email for which you are facing the problem.
    Push icloud
  • Enable the Push option, or you can also select other options automatically and manually.

Manually, you have to set up how frequently the mail app will retrieve data.

Automatically, your device will refresh all the emails.

After enabling fetch new email data, it is important that you turn on the mail notifications setting to get a prompt whenever you receive a new mail. Follow the steps to do so:

  • Go to the Notification section in the Settings application.
    Allow notification icloud
  • Turn on the Allow Notifications toggle button.
  • Click on the Mail App.
  • You can also set specific alerts for different email accounts. Select the email account and make changes to signs, badges, and sounds. Lastly, save the changes.

Alt tag: Troubleshooting step for not getting emails on iPhone error (Taken from the Internet)

Clear iCloud Storage

It is important to bring your attention to iCloud storage. If your iCloud storage is full, it will have trouble receiving any new mail. Your iCloud can pop up “Not Sufficient Storage” when you try to save any new file.

However, this can be a possible reason for facing iCloud not getting emails on iPhone issues. To resolve this problem, start by checking your iCloud Storage occupancy and free up some space by deleting unnecessary data or by transferring files to another device.

In order to check your iCloud storage, follow the steps listed below:

  • Go to the Settings App.
  • Click on your Apple ID or name.
  • Select the iCloud tab. Now click on iCloud again on this new page. iCloud storage status will be displayed.
    icloud storage

Sign in Again to Your iCloud

Sometimes, simple troubleshooting can help you solve many problems. If your iCloud is still not receiving mail on your iPhone, what you can do is, sign out of your iCloud account and then Sign-in back again. This can help resolve the problem and build a secure login in connectivity to your iCloud to start receiving your emails.

To Sign-out and Sign-in to your iCloud, follow the steps below:

  • First, Unlock your iPhone and go to the settings application.
  • Second, Click on your name or your Apple ID.
  • Move to the bottom and Click On Sign-Out.
    Sign out
  • Now, Enter your Apple ID and password to switch off find my iPhone.
  • From the given options, select keep your contacts and data stored in iCloud on your phone to secure all the important data. After completing this step, you will be signed out.
  • Now, to log in again to your iCloud account, go to the Settings application.
  • Tap on the Sign-in option at the top of the Settings page.
  • Enter your account login credentials, and you will be signed in back to your account.

Re-install Your Mail Application

If nothing is working for you, the best way is to uninstall and re-install the Mail application on your device. Mail App configuration can be a reason for the email problem that you are facing. To reset the configuration it is best to re-install the app for a fresh start. This actually works to resolve many problems. To do so, tag along the stated steps:

  • Turn on your iPhone and go to the device Settings.
  • Click on the General section.
  • For the third step, select the iPhone Storage option.
  • Go to the Mail Application and click on it.
  • Select the Delete App option from this new page.
  • Once your App is deleted, we recommend you restart your device and then go to the App store and download the Mail application again. Sign in to the Mail app with your account credentials

Remove The Background Running Applications

The Applications running in the background can create disturbance to receiving updated information or notifications. Therefore, it is essential to refresh the background apps from time to time to keep them updated. The simplest way to do it is by enabling Background App Refresh on your iPhone. To enable Background App Refresh, follow the steps mentioned below:

  • Go to settings on your device.
  • Click on General Section.
  • Locate Background App Refresh and Enable it in the settings.
    background app refresh
  • On the next page, find the Mail application and turn on the toggle button to enable the background app refresh for Mail.

Disable Data Saving Mode

We often tend to enable data saving mode on our devices to save our cellular data usage. It is very common but it might be a reason for not receiving email on iCloud. Data saving Mode can restrict many Mail activities and prevent loading new mails to save data usage.

If you have activated low data mode for-wi-fi, turn it off with the steps given below:

  • Again, go to your device settings.
  • Locate the Wifi section, and click on it.
  • On the next page, tap on the info icon next to the active wi-fi connection.
  • Slide the toggle button of the Low Data mode to the left.

In the case of cellular low data mode:

  • Open Device settings and select Mobile Data.
  • Click on Mobile Data Options.
    Mobile Date
  • Lastly, turn the toggle button to the left to disable the cellular low data mode.

Restart Your iPhone

If you have tried everything but nothing has worked yet, we suggest you come back to the basic troubleshooting steps. The easy solution to resolve the problem is by restarting your device.  

To restart your iPhone, follow the easy steps below:

  • Press the power button on the right side along with the volume up/down button on the left side of your iPhone.
  • Switch the slide to power off the slider button to the right.
  • Wait for a few minutes and turn on the iPhone again by long pressing the power button and volume up button.

Check Internet Connectivity

You might try all the troubleshooting methods correctly but nothing will work out if your device is not connected to a stable internet connection. First things first, make sure to have a properly connected wifi-range or mobile data.

To check if your internet is working fine, open any page on Safari or play a video on Youtube. If there seems to be a problem, try to resolve it and connect to a high-speed or stable internet network before proceeding to advanced troubleshooting steps.


We hope that all the above troubleshooting steps have helped you overcome the “iCloud emails not arriving” error. iOS Mail App can cause a disturbance that leads to trouble receiving mail. However, all the methods which we have explained in this article have proven to resolve the error in all the iPhone models. The other way you can opt is to switch to a different email provider or install third-party email service applications like Gmail, outlook.

Frequently Asked Questions

How Do I Enable Blocked Emails on my iPhone?

To enable the blocked emails on your iPhone:

  • Go to the Gmail application on your device.
  • Search the blocked mail address or check the spam folder.
  • Unblock the email address. 

Why Am I Not Getting Emails On My iPhone?

There can be many possible reasons behind emails not arriving on iCloud error. The first step is to restart your iPhone and check the stability of your internet connection. After this, you can try the troubleshooting methods like enabling third-party application service, turning off the data saver mode, and Reinstalling the Mail application. If nothing works for you, take help from professionals. 

Is My Gmail Not Receiving Emails On iPhone Due To Full Storage?

iCloud Storage can be a reason for not being able to receive any email on your iPhone. In this case, you must delete or transfer your data to clear the storage space to start receiving emails on your iCloud.

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